Privacy Policy
Our approach
We process personal data in line with the data protection laws that apply to us. Our site is meant for people aged 18 and over, and we do not knowingly collect data from anyone younger.
What we collect
To run your account we use your identity details, such as name, date of birth and ID numbers, your contact details, payment and transaction data, your gaming history and the technical data of your device, such as IP address and browser. We also keep your marketing preferences and the messages you send us.
Why we use it
We use your data to run your account, process payments and verify who you are. We also use it to meet anti-money laundering and responsible gambling duties, to prevent fraud and bonus abuse, to keep our platform secure and to improve our site. With your consent, we send you offers and news.
Who we share it with
We share data only where needed: with payment providers, identity and fraud check services, game providers that need your username and IP address to run a game, and the partners that help us with e-mail and live chat. We share data with authorities only when the law requires it.
How long we keep it
We keep personal data only as long as we need it. Anti-money laundering rules require us to keep it for at least five years after an account is closed.
Your rights
You can access, correct or ask us to delete your data, limit or object to how we use it, ask for a copy to take elsewhere and opt out of marketing at any time. You can also complain to a data protection authority.
Keeping it safe
Your data travels over a secure server, and only staff who need it can see it. Your account opens only with your own ID and password, and you can switch on two-factor authentication for extra protection.